Level-3/create_incident_task.json

[
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        },
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        ],
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            "calendar_stc": "",
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            },
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        ],
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        ],
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            "caused_by": "",
            "child_incidents": "",
            "close_code": "User error",
            "close_notes": "sibilatory nineteenfold Lipan regeneratress epidermic",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "*JEMPLOYEE-IBM",
            "comments": "2024-11-05 13:18:39 - beth (Additional comments)\nWill deliver new token tomorrow when I'm in the San Diego\n\t\t\toffice.\n\t\t\n\n2024-11-05 13:06:35 - ITIL User (Additional comments)\nSpoke to customer, appears to need a new VPN token.\n\n2024-11-05 12:53:47 - Joe Employee (Additional comments)\nCan't connect to Email from home. Webmail appears to be down.\n\t\t\n\n",
            "comments_and_work_notes": "2024-11-05 13:18:39 - beth (Additional comments)\nWill deliver new token tomorrow when I'm in the San Diego\n\t\t\toffice.\n\t\t\n\n2024-11-05 13:06:35 - ITIL User (Additional comments)\nSpoke to customer, appears to need a new VPN token.\n\n2024-11-05 13:06:35 - ITIL User (Work notes)\nBe sure to record VPN ID number in the CMDB.\n\n2024-11-05 12:53:47 - Joe Employee (Additional comments)\nCan't connect to Email from home. Webmail appears to be down.\n\t\t\n\n",
            "company": {
                "display_value": "ACME North America",
                "link": "https://dev224577.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec"
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            "delivery_plan": "",
            "delivery_task": "",
            "description": "nightshine wardmote cephalotrocha ventpiece sirpea",
            "due_date": "",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "hold_reason": "",
            "impact": "2 - Medium",
            "incident_state": "In Progress",
            "knowledge": "false",
            "location": {
                "display_value": "San Diego",
                "link": "https://dev224577.service-now.com/api/now/table/cmn_location/108752c8c611227501d4ab0e392ba97f"
            },
            "made_sla": "false",
            "notify": "Do Not Notify",
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            "opened_at": "2024-11-05 12:53:18",
            "opened_by": {
                "display_value": "Joe Employee",
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            },
            "order": "",
            "origin_id": "",
            "origin_table": "",
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            "parent_incident": "",
            "priority": "3 - Moderate",
            "problem_id": "",
            "reassignment_count": "2",
            "reopen_count": "",
            "reopened_by": "",
            "reopened_time": "",
            "resolved_at": "",
            "resolved_by": "",
            "rfc": "",
            "route_reason": "",
            "service_offering": "",
            "severity": "3 - Low",
            "short_description": "underdrudgery tiddley ravelment sapanwood exigent",
            "sla_due": "2024-11-26 12:53:18",
            "state": "In Progress",
            "subcategory": "Email",
            "sys_class_name": "Incident",
            "sys_created_by": "employee",
            "sys_created_on": "2024-11-05 12:53:47",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev224577.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "a9a16740c61122760004fe9095b7ddca",
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            "sys_updated_by": "admin",
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            "time_worked": "",
            "universal_request": "",
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            "urgency": "2 - Medium",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "2024-11-05 13:06:35 - ITIL User (Work notes)\nBe sure to record VPN ID number in the CMDB.\n\n",
            "work_notes_list": "",
            "work_start": ""
        }
    },
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        "task_fields": [
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            "sys_updated_on": "2025-01-20 15:42:42",
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            "time_worked": "",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
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    },
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        },
        "task_fields": [
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            "caller_id",
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        "template_record": {
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            "business_stc": "",
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            "caller_id": "survey user",
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            "close_notes": "stapedectomy portent calcigenous autoparasitism conichalcite",
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            "number": "synusiast danalite Hedeoma Strigula pseu",
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            "time_worked": "",
            "universal_request": "",
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            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
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            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
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    },
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        "task_fields": [
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            "caller_id",
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        "template_record": {
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            "approval_history": "",
            "approval_set": "",
            "assigned_to": "Fred Luddy",
            "assignment_group": "Service Desk",
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            "comments": "2015-11-14 18:55:49 - System Administrator (Additional comments)\nI got this\n\n",
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            "work_notes": "2015-11-16 09:15:18 - Rob Phillips (Work notes)\nMoved to lane 'Done' from 'To Do'\n\n2015-11-14 18:56:11 - System Administrator (Work notes)\nghfghfgh\n\n2015-08-24 20:14:50 - glide.maint (Work notes)\nTask reassigned due to employee termination\n\n",
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            "work_notes": "",
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