Level-5/create_change_request_task.json

[
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "backout_plan",
            "justification",
            "test_plan",
            "description",
            "cmdb_ci"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:12:23 - System Administrator (Approval history)\nGroup approval for Hardware approved by user David Dan (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "David Loo",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
            },
            "assignment_group": "Hardware",
            "backout_plan": "rollback to existing db_block_buffer setting",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Unsuccessful",
            "close_notes": "unhaggling unwiseness cobloaf teratological xiphisternum",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "SAP ORA01",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:46:57",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "The database size has increased and the cache hit rate is at the low end of an acceptable rate. The Database team needss to increase the amount of memory allocated to the Oracle SGA to increase the cache hit rate.",
            "due_date": "",
            "end_date": "2023-12-05 05:00:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "vi initSAPORA01.orayank and put existing db_block_buffers lineComment out existing db_block_buffers settingSet new db_block_buffers line to 7500Restart SAPORA01 database instance",
            "justification": "orangey Pythonissa jaspopal benevolist autopsic",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000074",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:35",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "2 - High",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "suffete horned pediculated eudiaphoresis unnoticeableness",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Increase db_block_buffers from 5000 to 7500",
            "sla_due": "UNKNOWN",
            "start_date": "2023-12-05 04:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:35",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "cacd7552db252200a6a2b31be0b8f5ad",
            "sys_mod_count": "24",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:46:57",
            "task_effective_number": "CHG0000074",
            "test_plan": "beshake takyr unshamably saeculum cigala",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:25"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "business_service",
            "short_description",
            "test_plan",
            "risk_impact_analysis",
            "close_notes"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:07:38 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Fred Luddy (Technical approvals).\n\n2023-10-07 01:39:35 - Bernard Laboy (Approval history)\nGroup approval for CAB Approval approved by user Bernard Laboy (CAB approval).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Bow Ruggeri",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
            },
            "assignment_group": "Hardware",
            "backout_plan": "Comment out new line in /etc/network/interfaces",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Unsuccessful",
            "close_notes": "subauditur plasmodesmic ammoniacal bestill sternocoracoid",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "PS LinuxApp01",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:03:14",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01",
            "due_date": "",
            "end_date": "2023-10-23 19:45:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "vi /etc/network/interfacesinsert line:dns-nameservers 8.8.8.8 8.8.4.4:wqtest name resolution using command: host www.google.com",
            "justification": "queenliness thyroprivic bronzed intercepting nitently",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000043",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:32",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "3 - Moderate",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "kedgeree fuci quintessentially limb trajectory",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
            "sla_due": "UNKNOWN",
            "start_date": "2023-10-23 19:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:32",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "0dcdb152db252200a6a2b31be0b8f58f",
            "sys_mod_count": "18",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:03:14",
            "task_effective_number": "CHG0000043",
            "test_plan": "arrenotokous unexhibited xeroderma starchly intoxicable",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:23"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "service_offering",
            "impact",
            "short_description",
            "close_notes",
            "implementation_plan"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:11:48 - System Administrator (Approval history)\nGroup approval for Database approved by user Beth Anglin (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "David Loo",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
            },
            "assignment_group": "Database",
            "backout_plan": "unadaptable execrableness spiritedness reptile volitiency",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful",
            "close_notes": "degrader browbound Manchu Phaseolus pennyworth",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "01:00.0 RAID bus controller: Adaptec AAC-RAID has failed on PSORA1 and needs to be replaced immediately.",
            "due_date": "",
            "end_date": "2023-12-05 06:30:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "Fail PSORA1 to DR systemShutdown SystemRemove failed RAID cardInstall new RAID cardBoot systemConfigure RAID cardBring system onlineValidate access to disk structuresFailback from DR to PSORA1",
            "justification": "contexture muttonheaded hypochondriast conicalness endable",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000067",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:34",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "2 - High",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "Archidamus mimetesite Pandoridae prefer Daedalea",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "A failed RAID controller card needs to be replaced on PSORA1",
            "sla_due": "UNKNOWN",
            "start_date": "2023-12-05 02:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:34",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "35cd7552db252200a6a2b31be0b8f51d",
            "sys_mod_count": "11",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:47:00",
            "task_effective_number": "CHG0000067",
            "test_plan": "topognosia homeseeker hardening angiospermatous aptitudinally",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:25"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "business_service",
            "risk_impact_analysis",
            "impact",
            "justification",
            "close_notes"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:10:00 - System Administrator (Approval history)\nGroup approval for Network approved by user ITIL User (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Fred Luddy",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2005"
            },
            "assignment_group": "Network",
            "backout_plan": "Restore Oracle 11g binariesRestore Oracle 11g data filesEnable Oracle ListenerTest connectivity from PS LinuxApp01Test connectivity from PS LinuxApp02",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful with issues",
            "close_notes": "ichthyotoxin behenate Astraeidae sanguinocholeric terrorize",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "NY RAC",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:45:24",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "NY RAC instance needs to be upgraded from Oracle 11g to Oracle 12c",
            "due_date": "",
            "end_date": "2023-11-21 04:30:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "Shutdown databasesBackup /app/ora/11gRun Oracle 12c oinstallInstall Database softwareUpgrade existing database data filesEnable Oracle listenerTest connectivity from PS LinuxApp01Test connectivity from PS LinuxApp02",
            "justification": "repeople neuromerism solidus pneumonolithiasis laceybark",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000058",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:33",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "3 - Moderate",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "noetic pulpitly staggerbush ungainfully beldamship",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Upgrade NY RAC to Oracle 12c",
            "sla_due": "UNKNOWN",
            "start_date": "2023-11-21 02:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:33",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "a9cd3552db252200a6a2b31be0b8f502",
            "sys_mod_count": "24",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:45:24",
            "task_effective_number": "CHG0000058",
            "test_plan": "theow exarteritis excavationist savagedom triforium",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:24"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "category",
            "test_plan",
            "description",
            "close_notes",
            "implementation_plan"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:07:57 - System Administrator (Approval history)\nGroup approval for Database approved by user ITIL User (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "David Loo",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
            },
            "assignment_group": "Database",
            "backout_plan": "biscotin isotrimorphous unshamableness gaup anticlimactic",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful with issues",
            "close_notes": "underbeaten aint kenareh deary scuddawn",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "01:00.0 RAID bus controller: Adaptec AAC-RAID has failed on PSORA1 and needs to be replaced immediately.",
            "due_date": "",
            "end_date": "2023-11-07 06:30:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "Fail PSORA1 to DR systemShutdown SystemRemove failed RAID cardInstall new RAID cardBoot systemConfigure RAID cardBring system onlineValidate access to disk structuresFailback from DR to PSORA1",
            "justification": "plauditor unappealableness celluloided Diurna adsorbable",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000047",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:32",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "2 - High",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "rheinic nickeliferous omnisufficient usually nonaspiring",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "A failed RAID controller card needs to be replaced on PSORA1",
            "sla_due": "UNKNOWN",
            "start_date": "2023-11-07 02:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:32",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "91cdf152db252200a6a2b31be0b8f50e",
            "sys_mod_count": "11",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:43:31",
            "task_effective_number": "CHG0000047",
            "test_plan": "yearn reconsultation unliving gubernative nonannexation",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:24"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "implementation_plan",
            "backout_plan",
            "close_notes",
            "test_plan",
            "business_service"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:11:14 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Fred Luddy (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Bow Ruggeri",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
            },
            "assignment_group": "Hardware",
            "backout_plan": "Comment out new line in /etc/network/interfaces",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful",
            "close_notes": "althorn phantasmology lairy Microsporum streptococcal",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "lnux100",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:45:19",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01",
            "due_date": "",
            "end_date": "2023-11-20 18:45:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "vi /etc/network/interfacesinsert line:dns-nameservers 8.8.8.8 8.8.4.4:wqtest name resolution using command: host www.google.com",
            "justification": "Strepsiceros horrormongering geopolitics sawbelly quinotoxine",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000061",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:34",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "3 - Moderate",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "broth arresting koniscope jervina crudity",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
            "sla_due": "UNKNOWN",
            "start_date": "2023-11-20 18:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:34",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "a9cd3552db252200a6a2b31be0b8f579",
            "sys_mod_count": "25",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:45:19",
            "task_effective_number": "CHG0000061",
            "test_plan": "dain coexertion phoneidoscopic undisobliging anaglyptic",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:25"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "implementation_plan",
            "risk",
            "assignment_group",
            "risk_impact_analysis",
            "service_offering"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:15:14 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Fred Luddy (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Bow Ruggeri",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
            },
            "assignment_group": "Hardware",
            "backout_plan": "Comment out new line in /etc/network/interfaces",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Unsuccessful",
            "close_notes": "throwwort hagiographic unsaturatedness revictorious Capetian",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "lnux101",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:54:17",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01",
            "due_date": "",
            "end_date": "2024-01-02 18:45:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "vi /etc/network/interfacesinsert line:dns-nameservers 8.8.8.8 8.8.4.4:wqtest name resolution using command: host www.google.com",
            "justification": "Micropterygoidea Caughnawaga granddaddy moment Dermestidae",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000092",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:37",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "3 - Moderate",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "High",
            "risk_impact_analysis": "taxonomical Frenchiness widework prelachrymal fenter",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
            "sla_due": "UNKNOWN",
            "start_date": "2024-01-02 18:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:37",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "e6cdf552db252200a6a2b31be0b8f533",
            "sys_mod_count": "23",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:54:17",
            "task_effective_number": "CHG0000092",
            "test_plan": "established lackwit ectropion decimestrial unrefraining",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:26"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "service_offering",
            "number",
            "risk",
            "justification",
            "description"
        ],
        "template_record": {
            "active": "false",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Approved",
            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
            "assignment_group": "Network",
            "backout_plan": "-- Physically remove switch and all associated cabling-- Remove switch from management, monitoring and ServiceNow CMDB",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Other",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful",
            "close_notes": "Implemented",
            "closed_at": "2015-07-06 12:12:52",
            "closed_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "cmdb_ci": "",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "This standard change template describes adding a new network switch to a datacenter cabinet",
            "due_date": "",
            "end_date": "",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "-- Physically rack switch in top of cabinet-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch-- Connect console port to cabinet management console-- Add switch to network management console-- Add switch to network monitoring console-- Add switch to ServiceNow CMDB",
            "justification": "benighted copyholding cobblership Huashi saithe",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000027",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2015-07-06 12:12:13",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": "Requested",
            "phase_state": "Open",
            "priority": "4 - Low",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "2",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "interlapse archprelatic registry diewise palmilobed",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Add network switch to cabinet",
            "sla_due": "UNKNOWN",
            "start_date": "",
            "state": "Closed",
            "std_change_producer_version": {
                "display_value": "Add network switch to datacenter cabinet - 1",
                "link": "https://dev215901.service-now.com/api/now/table/std_change_producer_version/a08e02ec47410200e90d87e8dee4905a"
            },
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2015-07-06 12:12:13",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "543a39de47410200e90d87e8dee4908a",
            "sys_mod_count": "8",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2015-07-06 12:12:52",
            "task_effective_number": "CHG0000027",
            "test_plan": "-- Run connectivity tests by connecting laptop to copper interface-- Ensure that switch is showing as healthy in network monitoring console",
            "time_worked": "",
            "type": "Standard",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "2015-07-06 12:12:40",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2015-07-06 12:12:32"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "close_notes",
            "justification",
            "risk",
            "assignment_group",
            "service_offering"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:15:25 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Bow Ruggeri (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "David Loo",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
            },
            "assignment_group": "Hardware",
            "backout_plan": "re-image OWA-SD-01Verify network connectivityValidate OWA access using owa_test1 and owa_test2 test usersFail from DR system back to OWA-SD-01",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful with issues",
            "close_notes": "eurycephalous compeller geminately multithreaded sulfhydryl",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "OWA-SD-01",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:53:56",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "thingy fibromyxoma Oscan plethysmograph spatalamancy",
            "due_date": "",
            "end_date": "2024-01-03 10:29:59",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "Fail OWA-SD-01 to DR systemImage OWA-SD-01Upgrade system to MS Server 2016Verify network connectivityValidate OWA access using owa_test1 and owa_test2 test usersFail from DR system back to OWA-SD-01",
            "justification": "Oryssus cobbing taxon tously erepsin",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000095",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:37",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "2 - High",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "High",
            "risk_impact_analysis": "telling receptaculitoid allesthesia beknight coradical",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Upgrade OWA-SD-01 to MS Windows Server 2016",
            "sla_due": "UNKNOWN",
            "start_date": "2024-01-03 06:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:37",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "eacdf552db252200a6a2b31be0b8f578",
            "sys_mod_count": "22",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:53:56",
            "task_effective_number": "CHG0000095",
            "test_plan": "electrostereotype detach forebemoan torulous waitress",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:27"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "description",
            "service_offering",
            "justification",
            "assignment_group",
            "cmdb_ci"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:12:19 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Don Goodliffe (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Bow Ruggeri",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
            },
            "assignment_group": "Hardware",
            "backout_plan": "Comment out new line in /etc/network/interfaces",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Unsuccessful",
            "close_notes": "hepatostomy sorner basilicon merogony chloralide",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "PS LinuxApp01",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:47:15",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01",
            "due_date": "",
            "end_date": "2023-12-04 18:45:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "vi /etc/network/interfacesinsert line:dns-nameservers 8.8.8.8 8.8.4.4:wqtest name resolution using command: host www.google.com",
            "justification": "nephroparalysis skiver Idist shutterless syncategorematical",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000073",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:35",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "3 - Moderate",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "mirthsome cacogeusia kusimansel Pholcus horizontical",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
            "sla_due": "UNKNOWN",
            "start_date": "2023-12-04 18:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:35",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "8ecd7552db252200a6a2b31be0b8f581",
            "sys_mod_count": "24",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:47:15",
            "task_effective_number": "CHG0000073",
            "test_plan": "fumigatory sharply hemautograph pulahan iconological",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:25"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "backout_plan",
            "assignment_group",
            "risk",
            "close_notes",
            "test_plan"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Approved",
            "approval_history": "2023-10-02 22:21:01 - glide.maint (Approval history)\nBow Ruggeri approved the task. Comments:\n\n2023-10-02 22:21:01 - glide.maint (Approval history)\nDavid Loo approved the task. Comments:\n\n2023-10-02 22:21:01 - glide.maint (Approval history)\nDon Goodliffe approved the task. Comments:\n\n2023-10-02 22:21:01 - glide.maint (Approval history)\nEric Schroeder approved the task. Comments:\n\n2023-10-02 22:20:52 - glide.maint (Approval history)\nDavid Loo added as an approver\n\n2023-10-02 22:20:52 - glide.maint (Approval history)\nDon Goodliffe added as an approver\n\n2023-10-02 22:20:52 - glide.maint (Approval history)\nEric Schroeder added as an approver\n\n2023-10-02 22:20:51 - glide.maint (Approval history)\nBow Ruggeri added as an approver\n\n",
            "approval_set": "2023-10-02 22:20:03",
            "assigned_to": {
                "display_value": "Bow Ruggeri",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
            },
            "assignment_group": "",
            "backout_plan": "* Shut down the database            * Change Oracle Home to the old            one            * Start the database",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Software",
            "change_plan": " * Download the patch from Metalink.\n            * Unzip it on the\n            database server.\n            * Shut down all databases using the Oracle9i home.\n            *\n            Apply the patchset to the Oracle binaries.\n            * Start up all databases\n            using the Oracle9i home and run required SQL\n            scripts within each\n            database.\n        ",
            "chg_model": "",
            "close_code": "Unsuccessful",
            "close_notes": "elegy overmask genealogizer displease pregustant",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "SAP ORA01",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": null,
            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "Need to apply the follow security patches from oracle -            10.2.0.1 to 10.2.0.3.",
            "due_date": "",
            "end_date": "2023-09-30 08:00:15",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "idiogenous fancywork capkin allicient proctostenosis",
            "justification": "multiplepoinding cumenyl sailingly recallment collocatory",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000009",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-02 22:07:53",
            "opened_by": {
                "display_value": "ITIL User",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/681b365ec0a80164000fb0b05854a0cd"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": "Requested",
            "phase_state": "Open",
            "priority": "1 - Critical",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "",
            "requested_by": {
                "display_value": "Fred Luddy",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2005"
            },
            "requested_by_date": "2023-10-03 00:12:27",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "High",
            "risk_impact_analysis": "unterribly conflagrator burnet stepgrandson veldschoen",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Apply patches 10.2.0.1 to 10.2.0.3",
            "sla_due": "UNKNOWN",
            "start_date": "2023-09-30 03:00:00",
            "state": "New",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "itil",
            "sys_created_on": "2023-10-02 22:16:25",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "d7323e9dc0a8016700538974c2efb7f1",
            "sys_mod_count": "16",
            "sys_tags": "",
            "sys_updated_by": "pat.casey",
            "sys_updated_on": "2023-10-03 14:58:35",
            "task_effective_number": "CHG0000009",
            "test_plan": "Read through the README file included with the patch and            test applying the patch or patchset in a non-production environment            prior to applying it in production.",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "2023-10-02 13:17:04",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-02 09:17:01"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "business_service",
            "risk_impact_analysis",
            "category",
            "justification",
            "test_plan"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:04:51 - System Administrator (Approval history)\nGroup approval for Database approved by user Beth Anglin (Technical approvals).\n\n2023-10-07 08:01:49 - Bernard Laboy (Approval history)\nGroup approval for CAB Approval approved by user Bernard Laboy (CAB approval).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "David Loo",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
            },
            "assignment_group": "Database",
            "backout_plan": "unfetched Choluteca tonology revolatilize diffusibility",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful",
            "close_notes": "juvenilism sanctimoniously muscardine cab pical",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "01:00.0 RAID bus controller: Adaptec AAC-RAID has failed on PSORA1 and needs to be replaced immediately.",
            "due_date": "",
            "end_date": "2023-10-24 07:30:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "Fail PSORA1 to DR systemShutdown SystemRemove failed RAID cardInstall new RAID cardBoot systemConfigure RAID cardBring system onlineValidate access to disk structuresFailback from DR to PSORA1",
            "justification": "visa unsubverted sesquisilicate scillipicrin unamend",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000037",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:31",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "2 - High",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "High",
            "risk_impact_analysis": "septenarian competitioner overwade Konde Tasmanian",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "A failed RAID controller card needs to be replaced on PSORA1",
            "sla_due": "UNKNOWN",
            "start_date": "2023-10-24 03:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:31",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "41cdb152db252200a6a2b31be0b8f527",
            "sys_mod_count": "11",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:03:08",
            "task_effective_number": "CHG0000037",
            "test_plan": "Auster mannerist pentitol kiyas merogenic",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:23"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "impact",
            "description",
            "test_plan",
            "implementation_plan",
            "backout_plan"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Approved",
            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
            "assignment_group": "ITSM Engineering",
            "backout_plan": "organicism Calinago boroughmaster preimposal supraclusion",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Other",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful with issues",
            "close_notes": "prewire sentinel kaisership noctambulistic tryptase",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "ApplicationServerPeopleSoft",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "Hebrewdom cathartically nauseousness chirognomy drawbeam",
            "due_date": "",
            "end_date": "",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "Fitzroya pelanos overfee sluthood catalowne",
            "justification": "gnash quiddit semisupination annihilate acaciin",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0040007",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2016-08-10 09:37:13",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": "Requested",
            "phase_state": "Open",
            "priority": "4 - Low",
            "production_system": "false",
            "reason": "broken",
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "2016-08-10 09:36:58",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "synaxarium popularize irregeneracy Annie Brotulidae",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Please reboot ApplicationServerPeopleSoft",
            "sla_due": "UNKNOWN",
            "start_date": "",
            "state": "New",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2016-08-10 09:37:13",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "c83c5e5347c12200e0ef563dbb9a7190",
            "sys_mod_count": "0",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2016-08-10 09:37:13",
            "task_effective_number": "CHG0040007",
            "test_plan": "japanner cunctatious saltishly beatus melagranite",
            "time_worked": "",
            "type": "Emergency",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": ""
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "risk_impact_analysis",
            "short_description",
            "category",
            "risk",
            "close_code"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Not Yet Requested",
            "approval_history": "2023-01-25 15:16:25 - glide.maint (Approval history)\nITIL User added as an approver\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "ITIL User",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/681b365ec0a80164000fb0b05854a0cd"
            },
            "assignment_group": "",
            "backout_plan": "suovetaurilia galvanography irenic resuck antivibrating",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Hardware",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful with issues",
            "close_notes": "steng Sanjay anginous seepage placard",
            "closed_at": "2023-10-04 02:46:02",
            "closed_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "cmdb_ci": "FileServerFloor2",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": null,
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "We're going to put another 100 GB drive on the floor 2            server.            Needs a 100 GB SCSI II Ultra Drive.",
            "due_date": "",
            "end_date": "2023-10-04 23:45:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "isostatic knockout evangelize cherubic pretestimony",
            "justification": "infielder dozzled Balao Wiltshire antipestilential",
            "knowledge": "false",
            "location": "",
            "made_sla": "false",
            "number": "CHG0000006",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2021-08-13 15:37:58",
            "opened_by": {
                "display_value": "Guest",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5136503cc611227c0183e96598c4f706"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": "-1",
            "phase_state": null,
            "priority": "3 - Moderate",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "",
            "requested_by": "",
            "requested_by_date": "2021-08-17 17:00:00",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "abrasax hesperidate patellate undeciman nable",
            "route_reason": "",
            "scope": "(-1)",
            "service_offering": "",
            "short_description": "Put another 100 Gb drive on the 2nd Floor Server",
            "sla_due": "UNKNOWN",
            "start_date": "2023-10-04 23:00:00",
            "state": "Scheduled",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "pat",
            "sys_created_on": "2021-08-13 15:37:58",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "9d3f823bc611228700376cc3b4b5b87b",
            "sys_mod_count": "11",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 05:41:02",
            "task_effective_number": "CHG0000006",
            "test_plan": "watchman addlement Pishquow candler unlusty",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": null,
            "upon_reject": null,
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": ""
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "justification",
            "service_offering",
            "impact",
            "implementation_plan",
            "test_plan"
        ],
        "template_record": {
            "active": "false",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Approved",
            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
            "assignment_group": "Network",
            "backout_plan": "-- Physically remove switch and all associated cabling-- Remove switch from management, monitoring and ServiceNow CMDB",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Other",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful",
            "close_notes": "Implemented",
            "closed_at": "2015-07-06 12:12:52",
            "closed_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "cmdb_ci": "",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "This standard change template describes adding a new network switch to a datacenter cabinet",
            "due_date": "",
            "end_date": "",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "-- Physically rack switch in top of cabinet-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch-- Connect console port to cabinet management console-- Add switch to network management console-- Add switch to network monitoring console-- Add switch to ServiceNow CMDB",
            "justification": "syncarpia heterostyly dattock burgherhood postcommissural",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000027",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2015-07-06 12:12:13",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": "Requested",
            "phase_state": "Open",
            "priority": "4 - Low",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "2",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "cephalorhachidian sketchable Samolus shorter Rissoidae",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Add network switch to cabinet",
            "sla_due": "UNKNOWN",
            "start_date": "",
            "state": "Closed",
            "std_change_producer_version": {
                "display_value": "Add network switch to datacenter cabinet - 1",
                "link": "https://dev215901.service-now.com/api/now/table/std_change_producer_version/a08e02ec47410200e90d87e8dee4905a"
            },
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2015-07-06 12:12:13",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "543a39de47410200e90d87e8dee4908a",
            "sys_mod_count": "8",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2015-07-06 12:12:52",
            "task_effective_number": "CHG0000027",
            "test_plan": "-- Run connectivity tests by connecting laptop to copper interface-- Ensure that switch is showing as healthy in network monitoring console",
            "time_worked": "",
            "type": "Standard",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "2015-07-06 12:12:40",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2015-07-06 12:12:32"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "implementation_plan",
            "justification",
            "cmdb_ci",
            "close_notes",
            "risk_impact_analysis"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Not Yet Requested",
            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
            "assignment_group": "",
            "backout_plan": "viriliously knapper refusing gerontism nonmedullated",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Other",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful",
            "close_notes": "afterthoughted radicalize sententially gunneress athetosis",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "bond_trade_aus",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "belletristic deformedly membraniform frigid semisavagery",
            "due_date": "",
            "end_date": "",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "Carmelite lighterage aloelike subinitial descendant",
            "justification": "geitjie hyperessence inculpability amniotome aenigmatite",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000034",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2015-08-11 15:26:51",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": "Requested",
            "phase_state": "Open",
            "priority": "4 - Low",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "pouce squillagee springtail vasotonic lichenivorous",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Scheduled maintenance on database server - bond_trading_uk",
            "sla_due": "UNKNOWN",
            "start_date": "",
            "state": "New",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2015-08-11 15:27:19",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "12ffff7137310200f212cc028e41f175",
            "sys_mod_count": "0",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2015-08-11 15:27:19",
            "task_effective_number": "CHG0000034",
            "test_plan": "laspring mugwumpian pharyngectomy orbitotomy bandar",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": ""
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "close_notes",
            "risk",
            "business_service",
            "category",
            "backout_plan"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:08:10 - System Administrator (Approval history)\nGroup approval for Database approved by user Beth Anglin (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Bow Ruggeri",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
            },
            "assignment_group": "Database",
            "backout_plan": "Hy deyhouse overparticularly unpropounded oligoprothetic",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Unsuccessful",
            "close_notes": "unchangeable nomothetical douter Gloeosporium Fokker",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "Oracle",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:43:35",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "The default support group for all Oracle CI's is being transitioned to the Database group",
            "due_date": "",
            "end_date": "2023-11-06 19:40:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "Use Mass Update CI plugin to propose changes to relevant CMDB recordsClick \"Apply Proposed Change\" UI action from change request form",
            "justification": "Database group taking over all Oracle database support activities",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000050",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:33",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "4 - Low",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "seronegative ectomorph divisural foxfeet vilifyingly",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Update default support group on all Oracle CI's to Database group",
            "sla_due": "UNKNOWN",
            "start_date": "2023-11-06 19:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:33",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "95cdf152db252200a6a2b31be0b8f52d",
            "sys_mod_count": "23",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:43:35",
            "task_effective_number": "CHG0000050",
            "test_plan": "polyhedrical azoospermia tibiale sacerdotage rosewood",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:24"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "category",
            "justification",
            "number",
            "business_service",
            "service_offering"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Approved",
            "approval_history": "",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Don Goodliffe",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0"
            },
            "assignment_group": "",
            "backout_plan": "exhaustedness unusedness stopcock polymazia rabbitweed",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Other",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful with issues",
            "close_notes": "rotundate debauchedness fash enveil imperatively",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "Java Application Server FLX",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Conflict",
            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "gypsyry depauperate fascia bewhistle enthralment",
            "due_date": "",
            "end_date": "2023-10-25 08:00:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "unrepelled hookers isovaline prolegomenous vagabondize",
            "justification": "oogonium catawampously clinical humped disguisedly",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000010",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2024-08-18 02:52:34",
            "opened_by": {
                "display_value": "",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/felix.bait"
            },
            "order": "",
            "outside_maintenance_schedule": "true",
            "parent": "",
            "phase": "Requested",
            "phase_state": "Open",
            "priority": "4 - Low",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "",
            "requested_by": {
                "display_value": "Beth Anglin",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/46d44a23a9fe19810012d100cca80666"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "thankworthily costophrenic phthinoid doctrinaire Mesozoic",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Java Application Server change",
            "sla_due": "UNKNOWN",
            "start_date": "2023-10-25 03:00:00",
            "state": "New",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "felix.bait",
            "sys_created_on": "2024-08-18 02:55:23",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "8799385b0a0a2c3e14c041a7f5414266",
            "sys_mod_count": "4",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 05:39:39",
            "task_effective_number": "CHG0000010",
            "test_plan": "fulciform autarkical laborious trimesitinic electorship",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": ""
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "service_offering",
            "cmdb_ci",
            "risk_impact_analysis",
            "number",
            "assignment_group"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:07:19 - System Administrator (Approval history)\nGroup approval for Network approved by user David Loo (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "David Loo",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
            },
            "assignment_group": "Network",
            "backout_plan": "Power down switchReprovision existing Cisco 2900 switchValidate connectivity from all private networks",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful with issues",
            "close_notes": "skewbald Salish toastee Apocrita ascendent",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "IP-Router-3",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:02:55",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "The existing Cisco 2900 is being decommissioned and replaced with a Cisco 4500 that supports additional services and is still supported by Cisco.",
            "due_date": "",
            "end_date": "2023-10-24 09:30:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "Move new Cisco 4500 from test network to production networkProvision production configuration to switchTest connectivity from all existing private networksRemove existing Cisco 2900 from network",
            "justification": "Wolof brazilin minicamera ceaselessly redelivery",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000039",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:31",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "2 - High",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "corycavidin spurwort maledicent earlock vitrifaction",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Deploy new Cisco Catalyst 4500",
            "sla_due": "UNKNOWN",
            "start_date": "2023-10-24 07:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:31",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "0dcdb152db252200a6a2b31be0b8f54f",
            "sys_mod_count": "16",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:02:55",
            "task_effective_number": "CHG0000039",
            "test_plan": "Halitheriidae novel metabola dacryosyrinx nasicorn",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:23"
        }
    },
    {
        "fields": {
            "assignment_group": "Assignment group",
            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
        },
        "task_fields": [
            "backout_plan",
            "impact",
            "description",
            "test_plan",
            "business_service"
        ],
        "template_record": {
            "active": "true",
            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Requested",
            "approval_history": "2023-10-08 06:13:36 - System Administrator (Approval history)\nGroup approval for Hardware approved by user David Loo (Technical approvals).\n\n",
            "approval_set": "",
            "assigned_to": {
                "display_value": "Bow Ruggeri",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
            },
            "assignment_group": "Hardware",
            "backout_plan": "Comment out new line in /etc/network/interfaces",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Successful",
            "close_notes": "housebreaking bobbery hemiamblyopia pudicity liquidation",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "lnux100",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:48:24",
            "conflict_status": "Conflict",
            "contact_type": null,
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01",
            "due_date": "",
            "end_date": "2023-12-18 18:45:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "2 - Medium",
            "implementation_plan": "vi /etc/network/interfacesinsert line:dns-nameservers 8.8.8.8 8.8.4.4:wqtest name resolution using command: host www.google.com",
            "justification": "commandless noncompression nonanimal oversetter rocktree",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000081",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:36",
            "opened_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "order": "",
            "outside_maintenance_schedule": "false",
            "parent": "",
            "phase": null,
            "phase_state": "Open",
            "priority": "3 - Moderate",
            "production_system": "false",
            "reason": null,
            "reassignment_count": "0",
            "requested_by": {
                "display_value": "System Administrator",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
            },
            "requested_by_date": "",
            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "High",
            "risk_impact_analysis": "underseam xerotic Sclavonian obtruncate sexless",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
            "sla_due": "UNKNOWN",
            "start_date": "2023-12-18 18:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
            "sys_class_name": "Change Request",
            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:36",
            "sys_domain": {
                "display_value": "global",
                "link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
            },
            "sys_domain_path": "/",
            "sys_id": "06cdb552db252200a6a2b31be0b8f53e",
            "sys_mod_count": "25",
            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:48:24",
            "task_effective_number": "CHG0000081",
            "test_plan": "outrooper Cerebratulus dowcet ethmoturbinate bracherer",
            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:26"
        }
    }
]