forms_filling_test_configs / Level-9 /create_change_request_task.json
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Update New config tests
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[
{
"fields": {
"assignment_group": "Assignment group",
"backout_plan": "Backout plan",
"business_service": "Service",
"category": "Category",
"close_code": "Close code",
"close_notes": "Close notes",
"cmdb_ci": "Configuration item",
"description": "Description",
"impact": "Impact",
"implementation_plan": "Implementation plan",
"justification": "Justification",
"number": "Number",
"risk": "Risk",
"risk_impact_analysis": "Risk and impact analysis",
"service_offering": "Service offering",
"short_description": "Short description",
"test_plan": "Test plan"
},
"task_fields": [
"close_code",
"risk_impact_analysis",
"short_description",
"business_service",
"backout_plan",
"cmdb_ci",
"risk",
"description",
"test_plan"
],
"template_record": {
"active": "true",
"activity_due": "UNKNOWN",
"additional_assignee_list": "",
"approval": "Requested",
"approval_history": "2023-10-08 06:09:31 - System Administrator (Approval history)\nGroup approval for Hardware approved by user David Loo (Technical approvals).\n\n",
"approval_set": "",
"assigned_to": {
"display_value": "Bow Ruggeri",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
},
"assignment_group": "Hardware",
"backout_plan": "Comment out new line in /etc/network/interfaces",
"business_duration": "",
"business_service": "",
"cab_date_time": "",
"cab_delegate": "",
"cab_recommendation": "",
"cab_required": "false",
"calendar_duration": "",
"category": "Network",
"change_plan": "",
"chg_model": "",
"close_code": "Unsuccessful",
"close_notes": "caranna invigoratingness brookite Agnoetae knelt",
"closed_at": "",
"closed_by": "",
"cmdb_ci": "lnux100",
"comments": "",
"comments_and_work_notes": "",
"company": "",
"conflict_last_run": "2023-10-09 01:43:50",
"conflict_status": "Conflict",
"contact_type": null,
"contract": "",
"correlation_display": "",
"correlation_id": "",
"delivery_plan": "",
"delivery_task": "",
"description": "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01",
"due_date": "",
"end_date": "2023-11-06 18:45:00",
"escalation": "Normal",
"expected_start": "",
"follow_up": "",
"group_list": "",
"impact": "2 - Medium",
"implementation_plan": "vi /etc/network/interfacesinsert line:dns-nameservers 8.8.8.8 8.8.4.4:wqtest name resolution using command: host www.google.com",
"justification": "myiosis spermine proctodynia stickweed dismally",
"knowledge": "false",
"location": "",
"made_sla": "true",
"number": "CHG0000051",
"on_hold": "false",
"on_hold_reason": "",
"on_hold_task": "",
"opened_at": "2023-10-06 01:21:33",
"opened_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"order": "",
"outside_maintenance_schedule": "false",
"parent": "",
"phase": null,
"phase_state": "Open",
"priority": "3 - Moderate",
"production_system": "false",
"reason": null,
"reassignment_count": "0",
"requested_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"requested_by_date": "",
"review_comments": "",
"review_date": "",
"review_status": "",
"risk": "Moderate",
"risk_impact_analysis": "dogfall millenarian scratchingly mistress fascinator",
"route_reason": "",
"scope": "Medium",
"service_offering": "",
"short_description": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
"sla_due": "UNKNOWN",
"start_date": "2023-11-06 18:30:00",
"state": "Authorize",
"std_change_producer_version": "",
"sys_class_name": "Change Request",
"sys_created_by": "admin",
"sys_created_on": "2023-10-06 01:21:33",
"sys_domain": {
"display_value": "global",
"link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
},
"sys_domain_path": "/",
"sys_id": "55cdf152db252200a6a2b31be0b8f540",
"sys_mod_count": "23",
"sys_tags": "",
"sys_updated_by": "admin",
"sys_updated_on": "2023-10-09 01:43:50",
"task_effective_number": "CHG0000051",
"test_plan": "gearman polycotyledony foldcourse scotchman orchestrator",
"time_worked": "",
"type": "Normal",
"unauthorized": "false",
"universal_request": "",
"upon_approval": "Proceed to Next Task",
"upon_reject": "Cancel all future Tasks",
"urgency": "3 - Low",
"user_input": "",
"watch_list": "",
"work_end": "",
"work_notes": "",
"work_notes_list": "",
"work_start": "2023-10-08 02:48:24"
}
},
{
"fields": {
"assignment_group": "Assignment group",
"backout_plan": "Backout plan",
"business_service": "Service",
"category": "Category",
"close_code": "Close code",
"close_notes": "Close notes",
"cmdb_ci": "Configuration item",
"description": "Description",
"impact": "Impact",
"implementation_plan": "Implementation plan",
"justification": "Justification",
"number": "Number",
"risk": "Risk",
"risk_impact_analysis": "Risk and impact analysis",
"service_offering": "Service offering",
"short_description": "Short description",
"test_plan": "Test plan"
},
"task_fields": [
"cmdb_ci",
"number",
"implementation_plan",
"risk",
"impact",
"description",
"assignment_group",
"justification",
"category"
],
"template_record": {
"active": "true",
"activity_due": "UNKNOWN",
"additional_assignee_list": "",
"approval": "Requested",
"approval_history": "2023-10-08 06:11:26 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Bow Ruggeri (Technical approvals).\n\n",
"approval_set": "",
"assigned_to": {
"display_value": "Bow Ruggeri",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
},
"assignment_group": "Hardware",
"backout_plan": "Comment out new line in /etc/network/interfaces",
"business_duration": "",
"business_service": "",
"cab_date_time": "",
"cab_delegate": "",
"cab_recommendation": "",
"cab_required": "false",
"calendar_duration": "",
"category": "Network",
"change_plan": "",
"chg_model": "",
"close_code": "Successful with issues",
"close_notes": "superoptimal virilely undefaceable Borneo bowlmaker",
"closed_at": "",
"closed_by": "",
"cmdb_ci": "lnux101",
"comments": "",
"comments_and_work_notes": "",
"company": "",
"conflict_last_run": "2023-10-09 01:45:17",
"conflict_status": "Conflict",
"contact_type": null,
"contract": "",
"correlation_display": "",
"correlation_id": "",
"delivery_plan": "",
"delivery_task": "",
"description": "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01",
"due_date": "",
"end_date": "2023-11-20 18:45:00",
"escalation": "Normal",
"expected_start": "",
"follow_up": "",
"group_list": "",
"impact": "2 - Medium",
"implementation_plan": "vi /etc/network/interfacesinsert line:dns-nameservers 8.8.8.8 8.8.4.4:wqtest name resolution using command: host www.google.com",
"justification": "rhumbatron trabeated lumbodorsal apoquinamine glutamic",
"knowledge": "false",
"location": "",
"made_sla": "true",
"number": "CHG0000062",
"on_hold": "false",
"on_hold_reason": "",
"on_hold_task": "",
"opened_at": "2023-10-06 01:21:34",
"opened_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"order": "",
"outside_maintenance_schedule": "false",
"parent": "",
"phase": null,
"phase_state": "Open",
"priority": "3 - Moderate",
"production_system": "false",
"reason": null,
"reassignment_count": "0",
"requested_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"requested_by_date": "",
"review_comments": "",
"review_date": "",
"review_status": "",
"risk": "Moderate",
"risk_impact_analysis": "jumblingly plasmic raccoonberry Tommer Seker",
"route_reason": "",
"scope": "Medium",
"service_offering": "",
"short_description": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
"sla_due": "UNKNOWN",
"start_date": "2023-11-20 18:30:00",
"state": "Authorize",
"std_change_producer_version": "",
"sys_class_name": "Change Request",
"sys_created_by": "admin",
"sys_created_on": "2023-10-06 01:21:34",
"sys_domain": {
"display_value": "global",
"link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
},
"sys_domain_path": "/",
"sys_id": "b1cd3552db252200a6a2b31be0b8f580",
"sys_mod_count": "25",
"sys_tags": "",
"sys_updated_by": "admin",
"sys_updated_on": "2023-10-09 01:45:17",
"task_effective_number": "CHG0000062",
"test_plan": "savagely chromotherapy unremembered whittener anisopia",
"time_worked": "",
"type": "Normal",
"unauthorized": "false",
"universal_request": "",
"upon_approval": "Proceed to Next Task",
"upon_reject": "Cancel all future Tasks",
"urgency": "3 - Low",
"user_input": "",
"watch_list": "",
"work_end": "",
"work_notes": "",
"work_notes_list": "",
"work_start": "2023-10-08 02:48:25"
}
},
{
"fields": {
"assignment_group": "Assignment group",
"backout_plan": "Backout plan",
"business_service": "Service",
"category": "Category",
"close_code": "Close code",
"close_notes": "Close notes",
"cmdb_ci": "Configuration item",
"description": "Description",
"impact": "Impact",
"implementation_plan": "Implementation plan",
"justification": "Justification",
"number": "Number",
"risk": "Risk",
"risk_impact_analysis": "Risk and impact analysis",
"service_offering": "Service offering",
"short_description": "Short description",
"test_plan": "Test plan"
},
"task_fields": [
"service_offering",
"risk_impact_analysis",
"category",
"test_plan",
"number",
"backout_plan",
"justification",
"assignment_group",
"implementation_plan"
],
"template_record": {
"active": "true",
"activity_due": "UNKNOWN",
"additional_assignee_list": "",
"approval": "Requested",
"approval_history": "2023-10-08 06:07:24 - System Administrator (Approval history)\nGroup approval for Database approved by user Fred Luddy (Technical approvals).\n\n2023-10-07 08:01:26 - Christen Mitchell (Approval history)\nGroup approval for CAB Approval approved by user Christen Mitchell (CAB approval).\n\n",
"approval_set": "",
"assigned_to": {
"display_value": "Bow Ruggeri",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/f298d2d2c611227b0106c6be7f154bc8"
},
"assignment_group": "Database",
"backout_plan": "ineducable diploperistomic sulfaguanidine Sigaultian imposement",
"business_duration": "",
"business_service": "",
"cab_date_time": "",
"cab_delegate": "",
"cab_recommendation": "",
"cab_required": "false",
"calendar_duration": "",
"category": "Network",
"change_plan": "",
"chg_model": "",
"close_code": "Successful with issues",
"close_notes": "roseroot dominial unboasted idolater unagrarian",
"closed_at": "",
"closed_by": "",
"cmdb_ci": "Oracle",
"comments": "",
"comments_and_work_notes": "",
"company": "",
"conflict_last_run": "2023-10-09 01:03:11",
"conflict_status": "Conflict",
"contact_type": null,
"contract": "",
"correlation_display": "",
"correlation_id": "",
"delivery_plan": "",
"delivery_task": "",
"description": "The default support group for all Oracle CI's is being transitioned to the Database group",
"due_date": "",
"end_date": "2023-10-23 20:40:00",
"escalation": "Normal",
"expected_start": "",
"follow_up": "",
"group_list": "",
"impact": "3 - Low",
"implementation_plan": "Use Mass Update CI plugin to propose changes to relevant CMDB recordsClick \"Apply Proposed Change\" UI action from change request form",
"justification": "Database group taking over all Oracle database support activities",
"knowledge": "false",
"location": "",
"made_sla": "true",
"number": "CHG0000040",
"on_hold": "false",
"on_hold_reason": "",
"on_hold_task": "",
"opened_at": "2023-10-06 01:21:31",
"opened_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"order": "",
"outside_maintenance_schedule": "false",
"parent": "",
"phase": null,
"phase_state": "Open",
"priority": "4 - Low",
"production_system": "false",
"reason": null,
"reassignment_count": "0",
"requested_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"requested_by_date": "",
"review_comments": "",
"review_date": "",
"review_status": "",
"risk": "High",
"risk_impact_analysis": "glost humbuzz bourse boildown undoubtfulness",
"route_reason": "",
"scope": "Medium",
"service_offering": "",
"short_description": "Update default support group on all Oracle CI's to Database group",
"sla_due": "UNKNOWN",
"start_date": "2023-10-23 20:30:00",
"state": "Authorize",
"std_change_producer_version": "",
"sys_class_name": "Change Request",
"sys_created_by": "admin",
"sys_created_on": "2023-10-06 01:21:31",
"sys_domain": {
"display_value": "global",
"link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
},
"sys_domain_path": "/",
"sys_id": "8dcdb152db252200a6a2b31be0b8f562",
"sys_mod_count": "18",
"sys_tags": "",
"sys_updated_by": "admin",
"sys_updated_on": "2023-10-09 01:03:11",
"task_effective_number": "CHG0000040",
"test_plan": "dialectics microstomatous snobbism clearwing ineducability",
"time_worked": "",
"type": "Normal",
"unauthorized": "false",
"universal_request": "",
"upon_approval": "Proceed to Next Task",
"upon_reject": "Cancel all future Tasks",
"urgency": "3 - Low",
"user_input": "",
"watch_list": "",
"work_end": "",
"work_notes": "",
"work_notes_list": "",
"work_start": "2023-10-08 02:48:23"
}
},
{
"fields": {
"assignment_group": "Assignment group",
"backout_plan": "Backout plan",
"business_service": "Service",
"category": "Category",
"close_code": "Close code",
"close_notes": "Close notes",
"cmdb_ci": "Configuration item",
"description": "Description",
"impact": "Impact",
"implementation_plan": "Implementation plan",
"justification": "Justification",
"number": "Number",
"risk": "Risk",
"risk_impact_analysis": "Risk and impact analysis",
"service_offering": "Service offering",
"short_description": "Short description",
"test_plan": "Test plan"
},
"task_fields": [
"test_plan",
"impact",
"description",
"number",
"cmdb_ci",
"category",
"implementation_plan",
"backout_plan",
"close_code"
],
"template_record": {
"active": "true",
"activity_due": "UNKNOWN",
"additional_assignee_list": "",
"approval": "Requested",
"approval_history": "2023-10-08 06:15:25 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Bow Ruggeri (Technical approvals).\n\n",
"approval_set": "",
"assigned_to": {
"display_value": "David Loo",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007"
},
"assignment_group": "Hardware",
"backout_plan": "re-image OWA-SD-01Verify network connectivityValidate OWA access using owa_test1 and owa_test2 test usersFail from DR system back to OWA-SD-01",
"business_duration": "",
"business_service": "",
"cab_date_time": "",
"cab_delegate": "",
"cab_recommendation": "",
"cab_required": "false",
"calendar_duration": "",
"category": "Network",
"change_plan": "",
"chg_model": "",
"close_code": "Successful",
"close_notes": "demiassignation hostry isorropic Kim floriation",
"closed_at": "",
"closed_by": "",
"cmdb_ci": "OWA-SD-01",
"comments": "",
"comments_and_work_notes": "",
"company": "",
"conflict_last_run": "2023-10-09 01:53:56",
"conflict_status": "Conflict",
"contact_type": null,
"contract": "",
"correlation_display": "",
"correlation_id": "",
"delivery_plan": "",
"delivery_task": "",
"description": "somatophyte seminarize tracheophonine bafaro crants",
"due_date": "",
"end_date": "2024-01-03 10:29:59",
"escalation": "Normal",
"expected_start": "",
"follow_up": "",
"group_list": "",
"impact": "2 - Medium",
"implementation_plan": "Fail OWA-SD-01 to DR systemImage OWA-SD-01Upgrade system to MS Server 2016Verify network connectivityValidate OWA access using owa_test1 and owa_test2 test usersFail from DR system back to OWA-SD-01",
"justification": "Uchean Maratist troth antiflatulent Lamanism",
"knowledge": "false",
"location": "",
"made_sla": "true",
"number": "CHG0000095",
"on_hold": "false",
"on_hold_reason": "",
"on_hold_task": "",
"opened_at": "2023-10-06 01:21:37",
"opened_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"order": "",
"outside_maintenance_schedule": "false",
"parent": "",
"phase": null,
"phase_state": "Open",
"priority": "2 - High",
"production_system": "false",
"reason": null,
"reassignment_count": "0",
"requested_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"requested_by_date": "",
"review_comments": "",
"review_date": "",
"review_status": "",
"risk": "High",
"risk_impact_analysis": "unneutrally entomologist worthlessness pencilry interspersion",
"route_reason": "",
"scope": "Medium",
"service_offering": "",
"short_description": "Upgrade OWA-SD-01 to MS Windows Server 2016",
"sla_due": "UNKNOWN",
"start_date": "2024-01-03 06:30:00",
"state": "Authorize",
"std_change_producer_version": "",
"sys_class_name": "Change Request",
"sys_created_by": "admin",
"sys_created_on": "2023-10-06 01:21:37",
"sys_domain": {
"display_value": "global",
"link": "https://dev215901.service-now.com/api/now/table/sys_user_group/global"
},
"sys_domain_path": "/",
"sys_id": "eacdf552db252200a6a2b31be0b8f578",
"sys_mod_count": "22",
"sys_tags": "",
"sys_updated_by": "admin",
"sys_updated_on": "2023-10-09 01:53:56",
"task_effective_number": "CHG0000095",
"test_plan": "Ayrshire stipulaceous glumness distortionless privately",
"time_worked": "",
"type": "Normal",
"unauthorized": "false",
"universal_request": "",
"upon_approval": "Proceed to Next Task",
"upon_reject": "Cancel all future Tasks",
"urgency": "3 - Low",
"user_input": "",
"watch_list": "",
"work_end": "",
"work_notes": "",
"work_notes_list": "",
"work_start": "2023-10-08 02:48:27"
}
},
{
"fields": {
"assignment_group": "Assignment group",
"backout_plan": "Backout plan",
"business_service": "Service",
"category": "Category",
"close_code": "Close code",
"close_notes": "Close notes",
"cmdb_ci": "Configuration item",
"description": "Description",
"impact": "Impact",
"implementation_plan": "Implementation plan",
"justification": "Justification",
"number": "Number",
"risk": "Risk",
"risk_impact_analysis": "Risk and impact analysis",
"service_offering": "Service offering",
"short_description": "Short description",
"test_plan": "Test plan"
},
"task_fields": [
"business_service",
"risk",
"impact",
"short_description",
"description",
"implementation_plan",
"category",
"number",
"justification"
],
"template_record": {
"active": "false",
"activity_due": "UNKNOWN",
"additional_assignee_list": "",
"approval": "Approved",
"approval_history": "",
"approval_set": "",
"assigned_to": "",
"assignment_group": "Service Desk",
"backout_plan": "There is no backout plan for this change template",
"business_duration": "",
"business_service": "",
"cab_date_time": "",
"cab_delegate": "",
"cab_recommendation": "",
"cab_required": "false",
"calendar_duration": "",
"category": "Other",
"change_plan": "",
"chg_model": "",
"close_code": "Successful",
"close_notes": "Server rebooted",
"closed_at": "2015-07-06 12:30:01",
"closed_by": {
"display_value": "System Administrator",
"link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
},
"cmdb_ci": "",
"comments": "",
"comments_and_work_notes": "",
"company": "",
"conflict_last_run": "",
"conflict_status": "Not Run",
"contact_type": "Phone",
"contract": "",
"correlation_display": "",
"correlation_id": "",
"delivery_plan": "",
"delivery_task": "",
"description": "Reboot a Windows Server (after patching or to clear a fault) making sure that it is removed from monitoring alerts, that network attached storage is unmounted and that it restarts cleanly",
"due_date": "",
"end_date": "",
"escalation": "Normal",
"expected_start": "",
"follow_up": "",
"group_list": "",
"impact": "3 - Low",
"implementation_plan": "--In the server monitoring console set the server to \"Maintenance mode\" to prevent alerts being sent--If the server has network attached storage (NFS or iSCSI) stop any file server applications and unmount the storage--Reboot the server4. Check the Windows system log for any error messages--In the server monitoring console set the server back to \"Operational\" mode",
"justification": "linon Flamingant perfectible interaccuse ortet",
"knowledge": "false",
"location": "",
"made_sla": "true",
"number": "CHG0000028",
"on_hold": "false",
"on_hold_reason": "",
"on_hold_task": "",
"opened_at": "2015-07-06 12:29:28",
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},
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"sys_tags": "",
"sys_updated_by": "admin",
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"time_worked": "",
"type": "Standard",
"unauthorized": "false",
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"upon_approval": "Proceed to Next Task",
"upon_reject": "Cancel all future Tasks",
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},
{
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},
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"sys_id": "f1cd7552db252200a6a2b31be0b8f523",
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}
}
]