[0] Act of Acceptance [What it is] Sent each month, dated with the last day of the month. This document states actual costs in account for that month. The VAT invoice and Act of Acceptance have identical document numbers and the same costs. Request duplicate hard copies for previous periods in your account on the Transaction history page. To get there, click the gear icon and choose Billing. Click the drop-down next to "Usage VAT Invoice," and select Reprint. This will generate a copy of the Act of Acceptance as well. Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after February 20th).
Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month. Hard copy: sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 business days.