[Error Code] MAPI was unable to load the information service gsync\.dll [Explanation] 
There may be a few causes for this problem. Please verify the following: - Make sure that the only copy of gsync32.dll on your system is located in C:\Program Files\Google\Google Apps Sync - Make sure the user has permission to read\execute in that directory - Check that the client computer has the file C:\Program Files\Common Files\System\MSMAPI\1033 - Reboot the system - Ensure that .dll files are associated with Microsoft Office. If the above steps do not fully resolve the issue, uninstall and reinstall Outlook and the Google Apps Sync tool (Note: replace Program Files with Program Files(x86) if running 32 bit binaries in a 64-bit environment)