| text,label | |
| Can you explain why I'm being charged for this service when I thought it was free?,EXPECTING_FREE_ACCESS | |
| Ride Winners is down! Can't get to the website at all. Any ETA on when it'll be back up?,SITE_UNREACHABLE | |
| "The verification process is taking too long, please assist with that.",SIGNUP_VERIFICATION_ISSUE | |
| "I paid earlier today, but it still says 'processing'.",PAYMENT_ISSUE | |
| "Hey team, can you assist me in switching from Stripe's recurring payments to Instamojo one-time payments for your platform?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| "I've tried logging in multiple times, same error: invalid credentials.",SIGNIN_ISSUE | |
| "Hi, I need more information on payment methods before I decide to proceed with a paid plan.",REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| Can you confirm if Diamond members still get free access to this service?,EXPECTING_FREE_ACCESS | |
| Can someone assist me in resolving an issue with my account balance? I think there might be a mistake.,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| Why do I have to pay full price when everyone else gets a discount?,EXPECTING_FREE_ACCESS | |
| I just finished my free trial and now I'm wondering how much it costs each month.,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| Why did you guys stop offering free returns? That was a big deal for me.,UN_CATEGORIZED | |
| "I've been using your service for years, never missed a payment. Now that I lost access, I'm being charged more? That's ridiculous.",REQUESTING_OLD_LOWER_RATES | |
| "Hey, I tried to verify my account but the email bounced back. Can you help me with that?",SIGNUP_VERIFICATION_ISSUE | |
| Can you fix the issue with your website not loading on my phone?,UN_CATEGORIZED | |
| The email address associated with my account is invalid.,SIGNUP_VERIFICATION_ISSUE | |
| Your website is down! Can't even get the homepage loading. What's going on?,SITE_UNREACHABLE | |
| "When I go to your site, it says 'server not found'. Any ideas how to fix this?",SITE_UNREACHABLE | |
| Can you please provide some information on how much it costs each month to continue with the service?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| I've tried multiple devices and browsers but can't get on ride winners website. Help!,SITE_UNREACHABLE | |
| RideWinners only supports NSE stocks. Is that correct?,COMPANY_NOT_LISTING_IN_SEARCH | |
| Is there an issue with Instamojo's payment gateway or something?,PAYMENT_ISSUE | |
| I'm having trouble verifying my account because the link expired after 24 hours,SIGNUP_VERIFICATION_ISSUE | |
| Can you give me an exclusive small business owner discount?,REQUESTING_ACTIVE_DISCOUNT_COUPON | |
| How do i access ride winners without going through an app?,HOW_TO_ACCESS | |
| "When I go to your site, it just gives me a blank page with an SSL error. Help!",SITE_UNREACHABLE | |
| I want an exclusive senior citizen discount if possible.,REQUESTING_ACTIVE_DISCOUNT_COUPON | |
| "Hi, I'm having trouble paying online and my card is not working. Is there an alternative method available?",REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| Can you please provide some information on how much it costs each month to continue with the service?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| I got an error message saying the verification link was expired,SIGNUP_VERIFICATION_ISSUE | |
| The charge from last night is incorrect. Can you please correct it?,INCORRECTLY_CHARGED | |
| I'd like to cancel my subscription and switch to Instamojo's one-off payment system instead. Can you assist me with this?,SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| I can't find ABC Corp on your platform. Is there a specific reason why?,COMPANY_NOT_LISTING_IN_SEARCH | |
| "I want to add a new driver to my account, but I don't see that option. Is there a limit to the number of drivers I can have?",REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| "My account was supposed to be frozen, but it's still active and I'm getting billed.",INCORRECTLY_CHARGED | |
| Is there any way to get a better price on your best-seller?,REQUESTING_ACTIVE_DISCOUNT_COUPON | |
| I made a mistake with my password. Can I reset it now?,PAYMENT_ISSUE | |
| "I'd like to keep using your platform on a one-off basis, please help me switch from Stripe auto-renewal to Instamojo.",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| Bummer! Got billed non-member rate when I thought I was getting the member deal. Can you fix?,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING | |
| "I've been trying to add a new payment method, but it keeps saying 'invalid card number'. Help!",REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| Can you please guide me to get ridewinners on my ios device,HOW_TO_ACCESS | |
| "I saw your email about a sale, but I want an exclusive discount.",REQUESTING_ACTIVE_DISCOUNT_COUPON | |
| Why is Stripe not processing my payment?,PAYMENT_ISSUE | |
| Can you please help me resolve this issue? I was quoted a lower price originally and now it's not honoring that.,REQUESTING_OLD_LOWER_RATES | |
| I was charged again after I cancelled my subscription. Can you help me sort this out?,INCORRECTLY_CHARGED | |
| "I made a payment earlier, but it still says 'pending'.",PAYMENT_ISSUE | |
| Account verification not working. Can someone assist me with that?,SIGNUP_VERIFICATION_ISSUE | |
| Ridewinners.com won't open on my laptop. What's going on?,HOW_TO_ACCESS | |
| "I've tried logging in multiple times, same error: invalid credentials.",SIGNIN_ISSUE | |
| "Hi team, I'm having trouble paying online. Can you help me with alternative methods like wallets or UPI?",REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| My account is saying the password is incorrect. It was working fine yesterday,SIGNIN_ISSUE | |
| I thought this was included with my plan. Can you help me out?,EXPECTING_FREE_ACCESS | |
| Can someone help me understand what I'll be paying each month if I decide to continue with the service?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| I've tried resetting password but still can't get past the login screen,SIGNIN_ISSUE | |
| Why is NMO Corp not listed on your platform?,COMPANY_NOT_LISTING_IN_SEARCH | |
| My Stripe payment is declined. Can I use another method like bank transfer or Oxi?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| What's the best way to pay for a paid plan? Do you have any promotions or discounts?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| "When I go to your site, it says 'cannot connect' and then shows an SSL error message",SITE_UNREACHABLE | |
| How do i access ride winners without an account?,HOW_TO_ACCESS | |
| Why do I have to pay full price when everyone else gets it for free?,EXPECTING_FREE_ACCESS | |
| I'm having trouble paying online and my card is being declined. Is there an alternative payment method available?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| No JKL Industries listing on your site.,COMPANY_NOT_LISTING_IN_SEARCH | |
| "Hi, I'm reaching out because I lost access to my account and I'm wondering if I can get the old lower rate back. I was really happy with the previous pricing.",REQUESTING_OLD_LOWER_RATES | |
| I'm really frustrated that I had to reset my password and now I'm being charged more than before. Can we find a solution?,REQUESTING_OLD_LOWER_RATES | |
| "I'm trying to make a payment, but the page keeps loading.",PAYMENT_ISSUE | |
| My Stripe payment failed. Can I use another method like bank transfer or Oxi?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| Bah! Got billed non-member rate when I'm a Technofunda member. Please correct this!,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING | |
| "I've been using your service for years and never missed a payment. Now that I lost access, I'm being charged more? That's not fair.",REQUESTING_OLD_LOWER_RATES | |
| Can you please assist me in setting up a new account for my business?,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| Can you check if there are any discounts available for Technofunda members?,EXPECTING_FREE_ACCESS | |
| I'm having trouble finding ride winners. Is it a mobile app or website?,HOW_TO_ACCESS | |
| I think there was an error - got charged higher price as a Technofunda member. Can you sort it out?,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING | |
| "I'd like to continue using your platform on a one-off basis, can you guide me through switching from Stripe auto-renewal to Instamojo?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| Can you please explain why I'm being charged more now that I lost access? I was quoted a lower price originally.,REQUESTING_OLD_LOWER_RATES | |
| I was really happy with the previous pricing and now it's not honoring that. Can someone assist me with getting back to the old rate?,REQUESTING_OLD_LOWER_RATES | |
| Your website is down! Can't even get the homepage loading. What's going on?,SITE_UNREACHABLE | |
| "I've been eyeing something, but the price is too high. Assist please!",REQUESTING_ACTIVE_DISCOUNT_COUPON | |
| I'm having trouble finding ridewinners on the app store. Can you help me?,HOW_TO_ACCESS | |
| "My Stripe subscription is set to auto-renew, but I want to change it to a one-time Instamojo payment. Please guide me through this process.",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| My account got hacked and now all my info is gone. Help!,UN_CATEGORIZED | |
| "Why did I get an email saying my payment failed, when it didn't?",UN_CATEGORIZED | |
| My account was stuck in pending mode because of some technical issue.,SIGNUP_VERIFICATION_ISSUE | |
| "I'd like to continue using your platform on a one-off basis, please help me switch from Stripe auto-renewal to Instamojo.",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| Can you help me with this error? [insert error message here],COMPANY_NOT_LISTING_IN_SEARCH | |
| The reversal didn't go through and now I'm getting charged twice. Fix it!,INCORRECTLY_CHARGED | |
| I think there was an error - got charged more than what's due as a Technofunda member. Please assist me in getting it corrected.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING | |
| I want to request a refund for a cancelled ride. How do I go about doing that?,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| I'm not sure what's going on with my account. Can you help me out?,EXPECTING_FREE_ACCESS | |
| I'm trying to pay with Stripe but it keeps failing. Any ideas why?,PAYMENT_ISSUE | |
| I've tried multiple devices and browsers but can't get ride winners website loading. Is there a problem with the server?,SITE_UNREACHABLE | |
| I can't find DEF Inc on RideWinners. Is there a specific reason why?,COMPANY_NOT_LISTING_IN_SEARCH | |
| "Hi team, I'm having trouble paying online. Can you help me with alternative methods like wallets or UPI?",REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| "My Stripe subscription is set to auto-renew, but I want to change it to a one-time Instamojo payment. Please guide me through this process.",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| Why do I have to pay extra when I thought it was included with my plan?,EXPECTING_FREE_ACCESS | |
| "I want to buy/sell VWX Corp stock, but it's not listed",COMPANY_NOT_LISTING_IN_SEARCH | |
| "Hi, I made a payment yesterday and it's still pending. Can you please look into this?",PAYMENT_ISSUE | |
| "When I try to log in, it says 'invalid username or password'. Not working",SIGNIN_ISSUE | |
| Why am I still being charged after I told your team to stop?,INCORRECTLY_CHARGED | |
| Please share the URL for ride winners.,HOW_TO_ACCESS | |
| Can you give me an exclusive teacher discount?,REQUESTING_ACTIVE_DISCOUNT_COUPON | |
| "When I try to log in, it says 'wrong password'. Not sure what's going on",SIGNIN_ISSUE | |
| I'm trying to checkout but my card keeps getting declined. Do you have any other options like UPI or net banking?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| My account won't let me sign in. It's saying my username and password are wrong,SIGNIN_ISSUE | |
| I'm a Diamond member and I assumed I'd get free access. Can you clarify please?,EXPECTING_FREE_ACCESS | |
| Why isn't LMN Inc showing up in search results?,COMPANY_NOT_LISTING_IN_SEARCH | |
| Verification not working for some reason. Can someone help me out?,SIGNUP_VERIFICATION_ISSUE | |
| Can you please tell me what I'll be paying every month if I decide to continue with the service?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| Why did I get charged non-member price when I'm a member? Need your help to fix!,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING | |
| "I want to pay using Instamojo, but it keeps asking for verification.",PAYMENT_ISSUE | |
| I'm a Technofunda member but got charged non-member rate. Please help me with some relief.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING | |
| Your website is down! Got an email saying it was due to maintenance but that was hours ago,SITE_UNREACHABLE | |
| I've been searching for the best price online and found yours too high.,REQUESTING_ACTIVE_DISCOUNT_COUPON | |
| Can someone explain how to use the RideWinners rewards program? I'm not sure what's going on.,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| I got an error message saying my email was invalid during the verification process.,SIGNUP_VERIFICATION_ISSUE | |
| I'd appreciate it if someone could guide me through the process of changing from Stripe auto-renewal to Instamojo.,SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| "My subscription is set to auto-renew through Stripe, but I prefer the simplicity of Instamojo one-time payments. Can you guide me through?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP | |
| Can you explain how to use the RideWinners chat feature? I don't understand it.,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| I'm having trouble signing in - keeps saying my password is incorrect,SIGNIN_ISSUE | |
| How do i access ride winners from my desktop,HOW_TO_ACCESS | |
| Just paid and noticed it's not the member rate. Would love some help with this mistake.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING | |
| Your customer support chat kept disconnecting me. Frustrating!,UN_CATEGORIZED | |
| What is the correct URL for RideWinners? Need help!,HOW_TO_ACCESS | |
| "I want to buy/sell VWX Inc stock, but it's not listed",COMPANY_NOT_LISTING_IN_SEARCH | |
| "Tried multiple times, same error: invalid credentials. Need assistance",SIGNIN_ISSUE | |
| What's the cheapest way to pay for a paid plan? Do you have any special offers?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY | |
| "I've been trying to use RideWinners for hours, but it keeps saying 'server error'. Help!",REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS | |
| My Stripe payment failed. Can I use another method like bank transfer or Mobikwik?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS | |
| Can you explain why my credit card info was stored incorrectly?,UN_CATEGORIZED | |