KS-Vijay/sentiment-model-aura

💫 Sentiment Model Aura (KS-Vijay)

This model is fine-tuned using DistilBERT to classify the sentiment of startup grievance text as either Positive, Neutral, or Negative.

💼 Use Case

Used in a smart Grievance Redressal System to analyze tone and emotion of user complaints, providing faster triage and better prioritization.

🔍 Model Summary

• Task: Sentiment Classification
• Model: DistilBERT
• Labels: Positive, Neutral, Negative
• Format: safetensors
• Trained on: Complaints from complaints.csv (custom dataset)
• Framework: PyTorch with 🤗 Transformers

🧪 Example Input

"The support staff was helpful, but the delay was frustrating."